Opal, and Black Opals, Lightning Ridge Australia | All prices in Australian dollars

Shipping & Delivery

Coronavirus: International updates

Attention to All our valued customers currently purchasing our items from Outside Australia.

Many of our international customers are currently experiencing extended delays with regular, “International Economy : tracked-no signature”  due to flight cancellations and government restrictions. Consequently we are dropping our free International Express Courier threshold to items valued at  AU$200 or more and offering this same service for all items under AU $200 for the heavily subsidised additional fee of only AU $12. This option, while not compulsory, is recommended and can be purchased at checkout. 

 

We will pack and ship within 1- 3 business days after total payment is received and cleared.

Shipping from lightning ridge to other destinations in Australia generally takes 4 to 14 business days

International destinations from 14 to 21 business days. Please keep in mind the occasional possibility that customs/border protection can hold goods for undisclosed periods of time for inspections and processing.

Please note: buyers are responsible for customs duties if required. Please check information for duties  with your country's customs prior to bidding or buying products.

Our postage and packing charges are offered free with Australia post as international with tracking or domestic express with tracking. Upgrades to shipping are available at client request at cost prices. These “at cost” prices are calculated at average cost with information taken directly from Australia post. To offer the best and fairest price, we charge the average, sometimes winning a little and sometimes losing a little.

Prices also vary depending on destination and type of shipping. Please check each listing in the “postage and payment” section, click “change country” and select your destination for details.

We purchase packaging materials wholesale to save money and pass on this saving to customers, but we don’t believe in skimping on packing, so as to help ensure the safe arrival of goods in pristine condition.

We are happy to combine post to save time and money. To do so please click “request total from seller” when ready to pay and we will combine all your won items for the cost of one shipping and packing fee.

If you desire a different shipping option than the one that is offered, (for example “registered” instead of “standard”) please message this request to us before paying and we can make these changes (with the same calculation as outlined above), to your invoice.

 

For all international customers.

Please keep in mind that your countries customs/border control, will consider you to be the importer when purchasing goods directly from Australia.

This means that our influence is limited to the information that we are required to provide on the customs declaration at the time of shipping. With online trade including electronic invoicing, electronic payment and electronic shipping accounts, all shipments are now often and easily audited. This means that commercial invoices must match customs declarations. To help expedite the process we will fill out the customs declaration with the correct item details, including the products international HS code.